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Thousands of Unclaimed Driverโ€™s Licenses Pile Up in BCTA Amidst Public Apathy

โ€ฆ๐‘ณ๐’Š๐’„๐’†๐’๐’”๐’†๐’” ๐’‰๐’‚๐’—๐’† ๐’ƒ๐’†๐’†๐’ ๐’Š๐’ ๐’‘๐’“๐’๐’…๐’–๐’„๐’•๐’Š๐’๐’ ๐’”๐’Š๐’๐’„๐’† 2018, ๐’‚๐’๐’… ๐’Š๐’•’๐’” ๐’„๐’“๐’–๐’„๐’Š๐’‚๐’ ๐’•๐’ ๐’๐’๐’•๐’† ๐’•๐’‰๐’‚๐’• ๐’”๐’๐’Ž๐’† ๐’๐’‡ ๐’•๐’‰๐’†๐’”๐’† ๐’๐’Š๐’„๐’†๐’๐’”๐’†๐’” ๐’‰๐’‚๐’… ๐’‚๐’๐’“๐’†๐’‚๐’…๐’š ๐’†๐’™๐’‘๐’Š๐’“๐’†๐’… ๐’๐’๐’˜. ๐‘ซ๐’†๐’”๐’‘๐’Š๐’•๐’† ๐’•๐’‰๐’Š๐’” ๐’‡๐’‚๐’„๐’•, ๐’Š๐’๐’…๐’Š๐’—๐’Š๐’…๐’–๐’‚๐’๐’” ๐’‰๐’‚๐’—๐’† ๐’š๐’†๐’• ๐’•๐’ ๐’„๐’๐’๐’๐’†๐’„๐’• ๐’•๐’‰๐’†๐’Ž, ๐’‚๐’…๐’…๐’Š๐’๐’ˆ ๐’•๐’ ๐’•๐’‰๐’† ๐’Ž๐’๐’–๐’๐’•๐’Š๐’๐’ˆ ๐’„๐’๐’๐’„๐’†๐’“๐’๐’” ๐’”๐’–๐’“๐’“๐’๐’–๐’๐’…๐’Š๐’๐’ˆ ๐’•๐’‰๐’† ๐’–๐’๐’„๐’๐’‚๐’Š๐’Ž๐’†๐’… ๐’๐’Š๐’„๐’†๐’๐’”๐’†๐’”.

Sonam Deki

In a startling revelation, it has been reported that roughly 5,000 printed driver’s licenses are currently unclaimed in Thimphu alone. The inclusion of other dzongkhags suggests the possibility of an even higher number. Despite frequent complaints from the public regarding delayed issuance, it has emerged that the real issue lies in citizens failing to collect their licenses promptly.

Those unclaimed licenses have been printed since 2018 and the person has not turn up till date. Some of these licenses had already expired now.

Numerous individuals have voiced their frustration, pointing out the lack of awareness about the status of their licenses. One resident lamented, “Even when the licenses are printed, we often have no idea about it. When we don’t know whether it’s ready or not, how can we go and get it?”

One individual expressed, “We have other responsibilities, and continuously visiting the office to verify if the document is printed proves to be wastage of time. Although they claim that we will be notified, I have heard from others that such text messages are rarely sent. Given the demands of my job, it is arduous to remain in one location, making it impractical for me to personally collect the document, considering the severe time constraints we face.”

In response to these concerns, the Bhutan Construction and Transport Authority (BCTA) clarified their process. BCTA stated, “We send mass messages to all citizens registered for it as soon as the licenses are printed. However, a significant number of people frequently change their contact numbers, making it challenging for us to reach out to them effectively. Even during the form submission process, there is a specific section where individuals are required to notify the BCTA if there is any change in their contact information. They should provide the updated contact number so that we can promptly make the necessary adjustments and reach out to them. Unfortunately, a significant number of individuals overlook this crucial step.”

Ugyen Wangchuk, currently residing abroad, explained that in December of last year, he underwent a driving test. However, due to a shortage of cards, he was unable to obtain his driving license, prompting him to depart for Australia.
Thinley Dorji explained that he lost his license in 2021. Although he renewed it, he chose not to physically retrieve the license afterward because he found it more convenient to use the mRSTA app.

BCTA said, “One reason for them not turning out could be due to digital documentation. Some might question why we are printing hard copies when it can be used digitally, but we have to do so as they are paying for it, and that’s their right to get the licenses,” they added.

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